Keep in mind that currently more than 1,500 million people

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Bappy
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Joined: Thu Jul 28, 2022 7:31 am

Keep in mind that currently more than 1,500 million people

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WhatsApp, so its creators have expanded its features in order to make them useful for various purposes. In addition, due to the number of people who use this application on a daily basis, creativity has also been expanded a bit, so others have known how to use it that perhaps had not been planned from the first moment, but it does not hurt. How to use Whatsapp in your business WhatsApp can be used as a customer service tool and if you are not using it yet and you have your own business, see below some of the ways it could be useful for this purpose:

1. WhatsApp to channel claims When this channel is offered to the client to communicate, the organization looks accessible, in addition to the fact that it is very easy for someone to search among their contacts for the company when there is something that is not quite right and that through such a direct channel to a solution of your problems. 2. WhatsApp to place orders It does not matter that your company phone database does not have home deliveries, you can enable WhatsApp so that your customers can place orders -if applicable- and then pick up at the branch much faster than if they had to do it at that time. 3. WhatsApp to make appointments In the event that you do not market products, but services, WhatsApp can be a good ally in customer service, using it to make appointments or move and/or cancel them (respecting the previously established deadlines).

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4. WhatsApp to give general information People may have questions about billing, characteristics of your product and/or service, hours of operation, price, payment methods, among other things, and WhatsApp can be an excellent channel for these questions to be addressed and channeled to the respective department. who will be able to answer them. 5. WhatsApp as a means of communication with customers Through this messaging application you can notify customers of new products and/or services that may be of interest to them, as well as new prices, offers, promotions and even invitations to events related to the brand. In other words, through WhatsApp you can also take the initiative to take the first step in communicating with customers. That is, you should not expect them to be the first to contact you, but rather. You also have things to tell them, so take advantage of this communication channel to do so.
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