Remember that it's after-sales that you help people who bought your infoproduct to consume it in the best possible way. This happens through content sent by email, WhatsApp , among other means of communication. It also includes the offer of new infoproducts that can help the customer to advance within another sales funnel of their digital business. In fact, this is the best way to get a second Philippines WhatsApp Number List sale to the same person. This is because a well-done after-sales service transforms a simple customer into a promoter of your brand, that is, a person who defends your business in the market. Therefore, in addition to continuing to consume your digital products and services, it helps you to win new customers. What are the benefits? We can say that the main benefit of after-sales is cost reduction. As we've seen, when you manage to keep the current customer, they keep buying. That way, you don't have to make a big effort to make a new first sale happen.
This does not happen when it is necessary to acquire new customers. In this case, money must be spent to implement marketing and sales actions to turn people into customers. Given this, we can see that the loyalty resulting from after-sales helps you to reduce the costs of acquiring new customers, since it is possible to sell to current consumers. In addition, they act as promoters of your brand, that is, they spread your digital products to other people for free. This makes your audience increase and you can make sales without depending on many resources. How to use post-sales to retain customers? To help you use the after-sales service to build customer loyalty, here are some strategies that can strengthen your relationship with your infoproduct consumers. Let's go! follow up After the sale you need to contact the customer to maintain the relationship. To do this, use different means of communication and keep a break between contacts.