Develop a culture of deep customer empathy

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shuklarani11224
Posts: 8
Joined: Mon May 20, 2024 7:21 am

Develop a culture of deep customer empathy

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Drive context and clarity around control . Adhere to core values without compromise - especially when building teams. While these are simplifications, having the organization value these principles will help sustainably build and scale engineering teams. What is your leadership philosophy? How do you plan to foster a strong and innovative engineering team within our organization? As with any technical question, it depends. I often hear people identify with a single leadership style. For example, I am definitely a servant leader. I find this to be somewhat limiting and think that a variety of different leadership philosophies have merit.

The complexity – and the difference between great leaders and good leaders – lies in knowing when to apply which style. While I’m here I want to combine bottom-up leadership with top-down clarity and transparency through ownership Poland Phone Number and a culture of trust . I believe creating an organization with growth-oriented leaders at all levels is the best way to ensure we are constantly raising the bar. What is the best advice you’ve ever received? This may be a bit cliche but it was my college professor’s motto: Improve every day. I like this advice for two reasons. First it emphasizes quantification. What does good look like? Well that means you have to be able to measure it.

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In my experience completing this exercise provides value in itself . Secondly it promotes the idea of small but compounding . Hard work rarely means doing highly complex things once - instead it's taking simple actions many, many times over . When employees join they are always asked to share a fun fact. What's your fun fact? I recently gained a minute of fame when I taught a presenter at a 2016 event how to code. I founded and ran a program to teach everyone in the company how to build their first app with the goal of fostering deep customer empathy in every role at the company.
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